Jurong East Bus Interchange

The Relocated Jurong East Bus Interchange is an interim bus interchange located at Jurong East Central, serving the town of Jurong East. As part of the Jurong Regional Centre, it connects to many public amenities such as Jurong East MRT Station, JCube, Jurong Regional Library, Westgate, JEM and Jurong Community Hospital / Ng Teng Fong General Hospital.

The relocated interchange, which opened on 6 December 2020, replaces the first Jurong East Temporary Bus Interchange (2011 – 2020) located beside Jurong East MRT station, making it the second temporary interchange in Jurong East, despite LTA having formally dropped the ‘temporary’ designation. The site of the first interim interchange, which lasted nine years, would be demolished to make way for the Jurong Region Line station and a future Integrated Transport Hub (ITH) projected for completion in 2027.

With the relocation of the bus interchange on 6 December 2020, several bus service amendments took place.

Summary of bus amendments:

• All bus services (except Services 78, 79, CW3, CW4, CW4S) relocated to the new interim bus interchange
• Bus Service 78 amended to start/end at Jurong Gateway Road, without entering the new temporary bus interchange
• Bus Service 79 amended to Boon Lay – Jurong Gateway Road (Loop)
• Bus Services 97, 97e, 197 and 333 to skip Jurong East Central
• Causeway Link cross-border services CW3, CW4, CW4S amended to Venture Avenue
• New bus stop (28199 – Opp JEM) along Jurong Gateway Road for Service 333
• Alighting-only bus stop (28211 – bef Jurong East Station) along Jurong Gateway Road for bus services entering Jurong East Temp Int from the west (Services 41, 51, 52, 78, 98/98M, 105, 143/143M, 183, 334, 335)

Main Article: Bus Service changes for the Relocation of Jurong East Bus Interchange

Details:

The interchange:

Jurong East Interim Bus Interchange is located in the residential town of Jurong East, bordered by Jurong Town Hall Road, Jurong East Street 12, Jurong Gateway Road and Jurong East Central 1. Connecting with Jurong East MRT Station along the North South Line and East West Line, the interchange is a transport node for commuters heading in and out of residential estates within Jurong East, as well as the Penjuru and Toh Guan industrial areas, allowing for convenient transfers between the rail network and the many bus services at the interchange.

The relocated Jurong East Bus Interchange opened on 6 December 2020, having moved from the first temporary interchange. The interchange has a single vehicular concourse area with a combined entrance/exit leading to a signalized junction along Jurong Gateway Road. The alighting berth accommodates 4 buses at a time, and the main concourse contains 7 sawtooth boarding berths. All berths are wheelchair-accessible.

The layout of the interchange is unique in having the alighting berth detached from the main concourse where all boarding berths and commuter facilities are located. Access to and from Jurong East MRT Station is offered via a new pedestrian overhead bridge, equipped with escalators, staircases and lifts. The same overhead bridge forms the only sheltered access route between the alighting berth and main concourse.

Interchange Facilities:

• Interchange Offices / Passenger Service Offices (SBS Transit & Tower Transit)
• Barrier-free Boarding & Alighting berths
• Bicycle Parking
• Staff lounge
• First Aid Room
• NTWU Canteen
• Information boards
• Bus departure timing displays
• Service guide racks
• Retail outlets
• Public Toilets
• Nursing Rooms
• Heartzone
• Ticketing Service Centre

The LTA has touted improvements that benefit both commuters and public transport workers, such as more spacious boarding points at each of the seven berths and graduated kerb edges to facilitate boarding for passengers in wheelchairs. A bus berth availability system is installed near the bus park, indicating to bus captains when their boarding berths are available, thus mitigating the risk of congestion within the interchange boarding berths. In addition, high-volume low-speed fans have also been installed at the concourse area for better air circulation.

There are also more facilities that cater to the needs of the elderly, less mobile and families with young children, including four barrier-free alighting areas, priority queue zones with seats, a nursing room and barrier-free toilets. 64 bicycle parking lots are available for those who cycle.

The interchange also comes with upgraded facilities for public transport workers such as an air-conditioned staff canteen, dedicated staff toilets and a staff lounge.

Summary – Changes to Bus Services

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Posters – Changes to Bus Services

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Main Article: Bus Service changes for the Relocation of Jurong East Bus Interchange

Bus Services:

For cross-border bus services operated by Causeway Link, proceed to the Jurong East Private Bus Pick Up Point along Venture Avenue. This can be reached via the overhead bridge from Jurong East MRT station (Exit B).

Berth Allocation:

Gallery

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Continued on Page 2:

• Gallery (Additional Photos)
• Gallery (Construction)
• History (1985 – 2020)
• Commuter Familiarisation

The post Jurong East Bus Interchange first appeared on Land Transport Guru.